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Communication with Credibility : My learning Notes

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  Tactful bragging Selecting transcript lines in this section will navigate to timestamp in the video - There I was standing in the middle of the hallway  of our business school right when the dean,  the most important administrator in the school,  asked me how the student trip to Greece was.  Startled, and not having a well-crafted answer  I said, "It was great."  As we walked away I could have kicked myself  if I didn't look too awkward doing it.  "It was great," Tatiana that's all you had to say?  The inaugural business education effort  on this top ranked business school,  and all you said to describe it to the main decision maker  was that it was great?  I was so angry with myself,  but I quickly realized what happens to many  of us when it comes to self-promotion.  We get caught off guard,  we have not given our responses any thought,  and therefore we have just nothing  substantial to say on the spot.  Tactful bragging is about making a connection  wi